August 2004 - Present (San Ramon, CA)
REGIONAL BANKING GROUP (2017-present)
Managed a team of 20+ people of various roles (software engineer, analyst, etc) supporting applications centered around personal finance, loan origination/application, servicing and collection.
Led the development and implementation of new loan origination application based on technologies that are new to the bank. This was a complex project that features integration with a number of systems including ESB, Data Warehouse, Lexis Nexis and implements regulatory requirements such as KYC, Reg E, etc.
Supported systems that handle auto decisioning (decline, approve, manual review) for loan applications. This covers a lot of logic and dependencies and is very critical to the loan origination process.
Collaborated with senior management, team managers, technical leads, product managers, business and stake holders to scope and build new modules and features of various systems my team supports. Responded to requests for enhanced technology resources, prioritize needs, and manage projects to modify systems.
Utilized technical skills to build, implement and support various technology solutions.
Ensured documentation of various applications that my team manages are organized and continuously updated.
Evaluated and recommended innovative alternatives, technologies, policies and procedures to improve processes, advance technologies and reduce unnecessary costs.
Worked regularly with IT Security team in identifying and managing fixes and patches (including upgrades) to address security and vulnerability findings.
Deep exposure in all phases of SDLC.
Prepared and participated in Disaster Recovery and Back-Up Procedures.
Solved problems systematically and effectively.
COMMERCIAL BANKING GROUP (2012-2016)
Led a cross-functional team in developing, deploying, monitoring and managing applications used by the bank’s commercial customers for payments (wires, ACH, batch checks, etc). This system involves daily transactions in hundreds of millions of dollars.
Managed relationships and coordinate with various vendors and third-party providers so they deliver.
Member of the team assembled to define, document, publish and implement IT policies and procedures that pertains to enforcing security.
DEVELOPMENT SERVICES (2004-2011)
Led a team of Software Engineers in architecting, developing, packaging, deploying and monitoring a number of applications that were used department-wide and bank-wide. Some of the applications include Bank Rate Management System, IT Asset Management, Data Conversion, Equipment Leasing, Org Chart, User Onboarding / PW Management and Distributed System Certification.
Coordinated delivery of best-in-class technical solutions and support to clients.
Awarded IT Employee of the Quarter.
SKILLS
People Management
Operations Management
Relationship Building
Database Design
Architecture
Technical Leadership
Web Development
Analytical Skills
Payment Services
B2B
Cloud Computing
Regulatory Compliance
Online Banking
Loan Origination
Servicing
KYC
KYA
AML